We chose to give K9 Reset a try based on the reviews I read online, and I am so glad we did. We admired Rich's calm and professional disposition, and I immediately felt he could handle our insane pointer puppy.Before Branden went to spend the week with Rich we tried everything to get him tired enough just to pet him, he was like "lightning in a bottle", jumping, pulling, chewing, would not walk down stairs, just getting him out of his crate in the morning was impossible, like trying to put a collar on the tasmanian devil! It was so long since our last puppy and then add two young kids to the mix, we needed real help. I loved that Rich contacted us every day and sent videos while Branden was with him. The day we picked Branden up he was casually sitting in the park and I was able to pet him and walk with him, it was amazing! Rich stayed in contact weeks after and continued to help with Brandon's specific problems at home which was also amazing! His walks are wonderful now and I love that I don't have to carry him down stairs anymore!! We still have a nutty pointer puppy, though now we feel that we have the right tools and knowledge to handle him. Rich changed our entire family's lives by helping with Branden. If we ever go crazy again and add another dog to our family, K9 reset will be my first call!